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Privacy Policy

TF Media Company Privacy Policy

Effective Date: January 16, 2024

This Privacy Policy (this “Policy”) is made and entered into by and between TF Media Company (“TF Media,” “Company,” “we,” “our,” or “us”) and those persons or entities accessing, visiting, browsing, submitting information to, communicating with, or otherwise utilizing the website, services, software, tools, communications, downloads, and related assets of TF Media (collectively referred to herein as the “Website” or “Services”) (collectively the “User” or “Users”).

The purpose of this Policy is to describe the information Company may collect, how said information may be used, maintained, disclosed, and protected, and the rights and expectations of Users concerning the same.

By accessing or using the Website or Services, the User stipulates and agrees as follows:

1. Whereas Statements

1.1 - Whereas, Company operates a Website intended to provide marketing, educational, promotional, technological, and communication-related Services.

1.2 - Whereas, Company may provide contact forms, HubSpot forms, audit tools, downloadable resources, chatbot functionality, newsletters, booking systems, communications systems, and future technologies including but not limited to client portals, hosted payment systems, SMS communications, and related functionality.

1.3 - Whereas, Users may voluntarily provide information and materials to Company.

1.4 - Whereas, Company may rely upon third-party providers and software systems to facilitate operation of the Website and Services.

1.5 - Whereas, Users understand and agree that electronic communications and internet systems involve variables and risks outside Company’s control.

1.6 - Whereas, Users understand and agree that Company shall retain broad discretion concerning the manner in which information is collected, processed, maintained, retained, or disclosed consistent with this Policy and applicable law.

Therefore, in consideration of the foregoing, and for valuable consideration, acceptance of which is mutually confirmed and approved, the Parties stipulate and agree as follows:

2. Information Company May Collect

Company may collect information directly, automatically, or through third-party systems.

Information collected may include but shall not be limited to:

Personal Information:

name

email address

telephone number

business name

website address or URL

communications submitted to Company

booking information

newsletter signup information

marketing preferences

Audit and Tool Information:

website audit submissions

diagnostic results

marketing tool inputs

chatbot interactions

uploaded files or materials

inquiry information

project-related submissions

Technical and Usage Information:

IP address

browser information

operating system

device information

session data

page interactions

referral sources

analytics data

engagement information

approximate geographic information

cookies and similar technologies

Users understand and agree that Company may collect information voluntarily supplied by Users as well as information automatically generated by use of the Website.

3. How Information Is Collected

Company may collect information through:

contact forms

HubSpot forms

booking systems

newsletters

downloads and lead magnets

chatbot systems

website audit tools

cookies

analytics

platforms

advertising systems

uploaded files

direct communications

automated technologies

third-party integrations

Collection may occur during browsing, submission, communication, download, scheduling, or other interaction with the Website or Services.

4. Purposes of Collection and Use

Company may collect and use information for purposes including but not limited to:

responding to inquiries

scheduling appointments

providing Services

delivering audit results

improving Website functionality

operating marketing systems

maintaining communications

improving user experience

monitoring Website usage

generating analytcis

advertising and remarketing

delivering downloads or resources

maintaining business records

fraud prevention

cybersecurity monitoring

legal compliance

future service development

Company may also use information to contact Users regarding Company services, promotions, educational resources, updates, and marketing opportunities consistent with User consent and applicable law.

5. Marketing Communications and Consent

Users may voluntarily subscribe to:

newsletters

marketing communications

promotional communications

future SMS or text communications

Company shall endeavor to provide marketing communications only following User consent or opt-in where required.

Users may opt out of marketing communications by:

using unsubscribe functionality

replying STOP to applicable SMS communications when available

contacting Company directly

Withdrawal of consent shall not affect communications necessary to fulfill requests, provide Services, or comply with law.

6. Cookies and Tracking Technologies

The Website may use cookies and related technologies.

Cookies may be used to:

remember preferences

improve Website functionality

monitor engagement

facilitate analytics

support advertising systems

improve performance

assist security

Users may disable or limit cookies through browser settings; however, portions of the Website or Services may not function properly if cookies are restricted.

Company reserves the right to implement expanded cookie functionality or consent systems as technologies and legal requirements evolve.

7. Analytics and Advertising Technologies

Company may use analytics and advertising technologies including but not limited to:

Google Analytics

Google Tag Manager or related Google tracking systems

Google Ads

Meta Pixel

HubSpot tracking

Hotjar or similar engagement tools

marketing and conversion tracking systems

Such systems may collect information concerning:

page usage

engagement

device behavior

referral traffic

advertising interaction

conversion activity

Company does not control third-party analytics or advertising providers and makes no warranty concerning their independent practices or policies.

8. Third-Party Providers and Processing

Company may rely upon third-party vendors, infrastructure providers, processors, or software systems including but not limited to:

HubSpot

Make.com

Google

Meta

Cloudflare

Bluehost

Cloudways

Stripe

Meow Apps

hosting providers

communications systems

infrastructure providers

Such providers may process or maintain information on Company’s behalf.

Company does not sell User personal information.

Company may disclose information to third-party providers as reasonably necessary to:

operate Website systems

maintain infrastructure

facilitate communications

process requests

provide Services

support business operations

Users understand and agree that third-party providers maintain independent privacy policies and operational practices.

9. Uploaded Files and Submitted Materials

Users may voluntarily provide:

uploaded files

project materials

website assets

communications

inquiries

supporting documents

Users represent and warrant they possess authority to provide such materials.

Company shall maintain discretion concerning processing and storage of such materials consistent with business needs, security practices, and applicable law.

Company shall not use testimonials, endorsements, screenshots, or marketing representations attributable to a User without express permission.

10. Audit Tools, Chatbots, and Automated Systems

The Website may include:

audit systems

chatbot functionality

automated workflows

AI-assisted technologies

third-party integrations

diagnostic or reporting systems

Users understand and agree:

outputs may be automated

outputs may be incomplete or inaccurate

communications may be partially automated

systems may rely upon third-party technologies

information generated may be retained for business analysis, system improvement, or marketing follow-up

Such outputs are informational only and shall not constitute professional advice or guarantee.

11. Data Security

Company endeavors to maintain commercially reasonable administrative, technical, and operational safeguards.

However, Users expressly understand and agree:

no system is completely secure

electronic transmission involves inherent risk

Company cannot guarantee absolute protection against unauthorized access, cyberattack, breach, or technological failure

Transmission of information occurs at User’s own risk.

12. Data Retention

Company may retain information:

for business operations

communication history

recordkeeping

security monitoring

legal compliance

service development

marketing systems

operational continuity

Retention periods shall be determined in Company’s discretion unless otherwise required by law.

13. International Users

The Website may be accessed worldwide.

Users accessing the Website outside the United States understand and agree that information may be transferred to, maintained in, or processed within the United States or other jurisdictions where Company or its providers operate.

14. Minors

The Website and Services are not directed toward children.

Company does not knowingly collect personal information from children under eighteen (18) years of age.

Should Company become aware of such collection, Company may remove such information in its discretion.

15. User Rights and Requests

Users may contact Company concerning:

information inquiries

communication preferences

unsubscribe requests

correction requests

privacy-related concerns

Company shall review such requests in good faith consistent with law, operational requirements, and Company discretion.

16. Third-Party Links and External Sites

The Website may contain links to external websites or services.

Company neither owns nor controls such sites and disclaims responsibility concerning:

privacy practices

content

policies

availability

security

conduct of third parties

Users access such systems at their own risk.

17. Policy Modification

Company may amend or modify this Policy at any time.

Updated versions may be published through the Website.

Continued use of the Website following modification shall constitute acceptance of the revised Policy.

18. Governing Law and Enforcement

This Policy shall be interpreted, construed, and enforced in accordance with the laws of the State of Ohio.

Any dispute arising under this Policy shall be adjudicated in the appropriate court of Muskingum County, Ohio; provided however, prior to litigation, the Parties agree to submit themselves in good faith to mediation.

Any claim arising from this Policy shall be brought within one (1) year of accrual.

19. Miscellaneous

This Policy constitutes the complete and final recitation concerning Website privacy practices between Company and Users.

Should any provision be deemed unenforceable, remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute waiver.

This Policy may be interpreted alongside Company Terms of Service and separately executed agreements where applicable.

Contact Information

TF Media Company:

info@tfmediacompany.com

(614) 321-5305

Questions concerning this Policy may be directed to Company using the contact information above.